Translation provided for information only. Only the French version of this document is legally binding.
Terms of sale
Seller
Ewan Langlais, sole trader (EI), trade name Jungle Wan, [à compléter]. SIREN 929 832 129. Contact: contact@junglewan.com.
1. Offers
Jungle Wan sells credits, in packs (one-off payment) or as a monthly subscription. Prices are shown in euros including all taxes on the Pricing page and are those in force when you order. VAT not applicable, article 293 B of the French General Tax Code.
2. Payment
Payment is made by card via Stripe. Jungle Wan never has access to your card numbers. Credits are added to your account as soon as payment is confirmed, and a receipt is sent to you by email.
3. Credits
- The credit cost of each creation is shown before it starts. Credits are debited when it starts and refunded automatically if the creation fails.
- Validity: credits bought in a pack are valid for 12 months from purchase. Subscription credits roll over from one month to the next up to a limit of 2 months of subscription: each monthly allowance can be used for 2 months, then expires. Free credits (trial, codes, referral, goodwill gestures) are valid for 12 months.
- The credits that expire first are used first (for the same date, the oldest ones). Your account shows in advance how many credits expire and when. A credit refunded after a failed creation keeps its original validity date, or gets a new 12-month validity if it expired in the meantime.
- Credits held when these validity rules come into force are valid for 12 months from that date.
- Credits can neither be refunded in cash nor transferred.
4. Subscriptions
No commitment: renewed automatically every month, cancellable at any time from your account, effective at the end of the current period. Any price change is announced at least 30 days in advance: you can cancel before it applies.
5. Right of withdrawal
Credits give access to digital content supplied immediately. Before payment, you expressly request immediate performance and acknowledge that you lose your right of withdrawal (article L221-28 13° of the French Consumer Code).
6. Legal guarantee of conformity
Digital content and services are covered by the legal guarantee of conformity (articles L224-25-12 et seq. of the French Consumer Code). If there is a defect, write to contact@junglewan.com: the creation is redone or the credits used are returned. A creation that fails is already refunded automatically.
7. Complaints and mediation
First write to contact@junglewan.com. If the answer does not satisfy you, or with no answer within 2 months, you can refer the matter free of charge to the consumer mediator: CM2C, 49 rue de Ponthieu, 75008 Paris, online at https://www.cm2c.net/declarer-un-litige.php. Mediation must be requested within one year of your written complaint.
8. Governing law
French law. In the event of a dispute, you may bring proceedings before the court of your place of residence or the court provided for by law.